Meine eBay Welt: marshelles( 842)

Marshelles is a family run business owned by Mark and Shelley hence the name :) We are a new fancy dress business and already we are starting to build a great reputation for customer service and fast delivery times. Customer service is key to us

We stock a wide array of fancy dress costumes for both adults and children. We also sell relevant accessories to enable our customers to complete their outfit. Reading our feedback gives us a great feeling as we know we are providing not only great products but also a high level of customer satisfaction. A selection of fancy dress costumes that we currently have on sale for adults are zorro, 1970s big daddy pimp, gorilla suit, roman toga, caesar, prisoner, school girl, nun, fairy, hippy, scots kilt and hat, knight, crusader, mexican, trojan soldier, sexy army girl and many many more. We also stock children's clothes and a selection that we have available are batman, penguin, monkey, tiger, snow white, ladybird and many more. There are too many accessories to list but please feel free to contact us if there is something that you require and we will certainly do our best to help you. As an addition to eBay we are launching our own website towards the end of July enabling us to expand in our busines

Englisch

In our spare time (which is not often these days) we like to go to fancy dress parties, socialise with friends, metal detecting, walks on the beach (living in Brighton helps a lot for that), family time and working hard.

Mark's background is mainly in IT but we recently decided that we wanted to start our own business but build a business that has a key element of fun attached to it. What could be better than fancy dress? We love what we do and we love pushing ourselves hard to achieve the level of customer satisfaction that we strive for. Our aim is to maintain our 100% feedback level and keep our customers happy. We are also constantly looking for new suppliers that can offer unique costumes whilst maintaining the quality that we demand.

At the moment you can pay by using Paypal but once our website opens up, which should be in the last week of July 2011, we will be able to accept Visa, Mastercard, Maestro, Solo and American Express.

If you order before 3pm we will dispatch the very same working day by First Class Post. If you order after 3pm we will dispatch the next working day by First Class Post. You also have the option with all costumes to arrange for us to dispatch by Special Delivery which guarantees delivery before 1pm the next working day.

All returns are accepted within 7 days. Please ensure that the item is unmarked, undamaged, unworn and is returned in the original packaging unopened. Shipping costs for returns (unless the item was received by the customer in a damaged condition) will be paid for by the customer. Refunds on returns (excluding items that have arrived damaged) will exclude postage and packaging costs. We try to be as fair and accurate in the descriptions of the items in our auctions but if you feel that the item received is not as described then please contact us so that we can resolve the issue as soon as possible. Our aim is to provide an excellent customer service.

You can contact us by email at markparr@marshelles.co.uk or you can call us on 01273 728152 or 07770473800